Shipping policy

Processing Time

Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Most orders are processed within 24 hours.

Estimated Delivery Times

• Free standard shipping is included on all orders
• All orders are shipped with tracking included

Estimated Arrival

Most customers receive their orders within:

👉 8–14 business days (including processing)

Delivery times may vary slightly depending on location and external factors.

Tracking Information

Tracking numbers are provided via email within 1–3 business days after shipment.

You will receive updates so you can follow your order every step of the way.

Shipping Carriers

We work with trusted international shipping partners.
Final delivery is handled by local postal services such as:

• USPS (United States)
• Canada Post (Canada)

Shipping Notes

Due to the high demand for this product, we are doing our best to ensure every order is processed and delivered as quickly as possible.

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to:

• High demand
• Customs processing
• Carrier delays

We appreciate your patience and understanding.

Incorrect Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address is entered correctly.

If an incorrect or incomplete address is provided, we may not be able to guarantee delivery or offer a replacement.

Lost or Stolen Packages

If tracking shows your package as “delivered” but you have not received it:

1. Please check with neighbors or your local post office
2. If still unresolved, contact us within 5 business days

We will assist in opening an investigation with the carrier.

Please note: We are not responsible for packages lost or stolen after confirmed delivery.

Contact

If you have any questions about your shipment:

📩 customer.darunia@outlook.com